93bd Privacy Policy — Your data is safe with us
Protecting your personal data, payment information, and browsing experience is one of 93bd's top priorities. Reading this policy will give you a clear understanding of what data we collect, why we collect it, and how we keep it secure.
Last updated: January 2026
Why this policy matters
93bd is a trusted online betting and entertainment platform for users in Bangladesh, and we believe your personal data belongs to you. This privacy policy clearly explains what information is collected — and why — when you use the 93bd website or mobile platform. It has been developed in line with Bangladesh's prevailing data protection standards and international best practices. By continuing to use our services, you are considered to have agreed to this policy. We aim to notify users in advance of any changes. For any questions, feel free to reach out to our support team directly.
SSL encryption and secure server storage
Right to access, correct, and delete your data
Fully transparent about what data is collected and why
Information We Collect
When you create an account and use services on 93bd, various types of information are collected — either automatically or directly from you. This information is used solely to improve the platform's services and ensure a safe experience. The main data categories are outlined in detail below.
Account & Identity Information
During registration, your name, date of birth, email address, phone number, and password are collected. This information is essential for creating your account, verification, and the login process. Date of birth is also used for age verification, as 93bd serves users aged 18 and above only. In some cases, national ID or passport details may also be requested for verification purposes. All information you provide is stored in encrypted form at all times.
Local Payments & BDT Information
When depositing or withdrawing BDT, mobile banking numbers (e.g., bKash, Nagad, Rocket), transaction amounts, and dates are recorded. This information is used solely to process financial transactions and prevent fraud. Full card or bank account details are never stored directly on our servers. All payment processing is handled through fully secure third-party payment gateways. We apply the highest standard of security technology to ensure the confidentiality of your financial data.
Device and browser information
The model, operating system, browser version, and IP address of the device you use to access 93bd are collected automatically. This information helps optimize the experience of our mobile app and website for your device. Device data is also used to detect suspicious logins or potential account security breaches. We do not tie accounts to specific devices, but if an unusual login pattern is detected, additional verification may be requested.
Behavioral usage data
Usage data is collected automatically — including which sports you bet on, which games you play most, how long you spend on the platform, and which pages you visit most often. This data helps us personalize our services to your preferences and improve new features. Usage patterns are also analyzed for responsible gaming monitoring, so we can step in with support if a user shows signs of excessive play. All such analysis is used solely for platform improvement.
Learn about cookies and tracking technology
93bd uses cookies and similar tracking technologies on its website and mobile platform to enhance your browsing experience. Cookies are small text files stored on your device that remember your identity and preferences on future visits. We use three types of cookies: essential, functional, and analytical. Essential cookies are required for the site's core functionality and cannot be disabled. Functional cookies remember your language preference, login state, and customization settings. Analytical cookies are used to understand page performance and usage patterns, and all data collected through them is processed anonymously. You can manage or delete cookies at any time through your browser settings, though some features may become limited as a result.
Types of cookies and their purpose
- Essential Cookies: Maintaining login sessions, validating security tokens, and ensuring core platform functionality.
- Functional cookies: Saving language preferences, betting interface customization, and personal settings.
- Analytics cookies: Page load times, most-used features, and error tracking — all as anonymous data.
- Session cookies: Deleted automatically when the browser is closed — no data is stored permanently.
Purpose and legal basis for data use
We only use your data for clearly defined purposes. Every piece of information we collect has a specific, legitimate reason behind it. 93bd processes your data for the following purposes.
Service operations and security
Your data is used to manage your account, process transactions, verify your identity, and prevent fraud. This is essential to maintaining a safe and fair betting environment.
Service Quality Improvement
Data is used to analyze user behavior and preferences in order to build new features, improve existing services, and make the mobile experience smoother.
Customer Support
If you encounter an issue or raise a complaint, your account and transaction history allows us to provide fast and accurate support. This information makes the support process significantly more effective.
Responsible Gaming monitoring
User play patterns are monitored to detect signs of excessive gambling early, allowing us to provide timely support and recommend appropriate limits. This is a core part of our responsible gaming commitment.
Sharing data with third parties
93bd never sells your personal data or shares it with third parties unnecessarily. That said, there are specific situations where sharing limited information is unavoidable — and when it does happen, it is handled lawfully and transparently. Those situations are outlined in detail below.
- Payment processor: bKash, Nagad, Rocket, and other approved payment gateways receive limited payment information solely to process your financial transactions. These providers operate under their own strict privacy policies and may only use the data they receive for the purpose of completing the transaction.
- Identity Verification Service: Required information may be shared with authorized third-party KYC service providers for age and identity verification. This process is conducted in accordance with applicable regulations in Bangladesh.
- Legal and regulatory authorities: We are legally required to provide relevant information to the appropriate authorities in accordance with Bangladeshi law or court orders. In such cases, only the specific data requested is shared — not everything we hold.
- Technology and infrastructure partners: Cloud hosting and server infrastructure providers are granted access for data storage purposes, but they are not permitted to use this data for their own ends and are bound by strict confidentiality agreements.
Outside of the cases described above, your data is never shared with advertisers, data brokers, or unrelated third parties. Protecting the privacy of your information sits at the heart of how we operate.
Data storage and security measures
93bd uses industry-leading security technology to keep your data safe. All our servers are protected with SSL/TLS encryption, and sensitive data is always stored in encrypted form. Passwords are never stored in plain text — instead, strong hashing algorithms are used. Our security team conducts regular system audits and vulnerability assessments to identify and address potential risks proactively. Firewalls, two-factor authentication (2FA), and suspicious activity detection are always active to prevent unauthorized access.
All Data Transfers Encrypted
2FA Enabled for Account Security
Passwords are never stored in plain text
Security audits conducted regularly
How long we retain your data matters too. All data is kept for as long as your account remains active. Once an account is closed, information required to meet legal obligations may be retained for up to 5 years, after which it is securely deleted. Financial transaction records must be retained for the period stipulated under Bangladesh's financial regulations.
Your data rights and controls
93bd believes every user should have full control over their own data. We therefore provide you with the following rights, which you can exercise at any time. We aim to respond to your request within 30 business days of receipt.
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Right to access: You can find out what information we hold about you at any time. You can request this by logging into your account and visiting the profile section, or by contacting our support team directly.
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Right to rectification: You have every right to request corrections to any inaccurate information we hold about you. Updates to details such as your name, phone number, or address are generally processed promptly.
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Right to erasure: You may request the deletion of your account and associated personal data. However, certain information may be required to be retained for a specified period due to legal or regulatory obligations — in such cases, you will be clearly informed.
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Right to object to processing: You have the right to object to the use of your data for marketing messages or specific purposes, and to request that such processing be stopped.
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Data portability: You can request a copy of your account and transaction data in a standard, readable format for use elsewhere if needed.
Policy changes and updates
Our services, technology, and legal requirements may change over time, so this privacy policy may be updated periodically. If any significant changes are made, we will post a notice on the website homepage and inform you via your registered email or platform inbox. The date of the latest update will always be clearly displayed at the top of this page. If you continue using our services after an updated policy is published, you are considered to have accepted the new terms. However, no change will ever reduce your fundamental privacy rights — our core commitments remain unchanged. Previous versions of the policy are available upon request.
Contact Support
If you have any questions, feedback, or complaints about this privacy policy, you can contact our dedicated support team directly. We typically respond within 24 to 48 hours.
Email: support@93bd.biz